1. Introduction
At FreelanceAI, we strive to offer the best services for our customers. However, we understand that there may be instances where customers may not be completely satisfied. This Refund Policy outlines the circumstances under which FreelanceAI may issue a refund.
2. Eligibility for a Refund
Refunds are only available for subscription services. To be eligible for a refund, you must submit your request within 14 days of your subscription purchase. The refund request should include detailed reasons why you’re dissatisfied with our service.
3. How to Request a Refund
To request a refund, please email us at info@freelanceai.io with your request. Include your account details and the reasons for your refund request.
4. Processing Your Refund
Upon receiving your refund request, we will review the details and inform you of the decision within a reasonable period. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 14 days.
5. Changes to This Refund Policy
We may update this Refund Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.
6. Contact Us
If you have any questions about our Refund Policy, please contact us at info@freelanceai.io.
